SportMed Shop Refund Policy

SportMed Shop Refund Policy

Merchandise Returns
Refunds on items purchased from may be returned within 30 days of your order being processed. Merchandise must be returned in its original condition within the specified time period. A refund for the full cost of the item, less shipping and handling charges, will be issued.

Document Downloads
All downloaded documents from are non-refundable.

Workshops and Seminars : Cancellations and Changes, Refunds
All SportMedBC courses are subject to change or cancellation on short notice. Full refunds will be issued for all programs or courses cancelled prior to the start date. Anyone who is unable to attend a program due to a change of date or time will be provided with a full refund for the value of that course.

Once the workshop or seminar has started, requests for refunds will not be considered. Refund requests prior to the start of a workshop or seminar must be submitted at least 72 hours prior to the start of the course. In these cases, a full refund, less a $15 administration fee (HST included) will be granted.

Program Refunds
SportMed RunWalk Online: Requests for refunds will be considered up to 7 days after the program has started. Participants who wish to withdraw must return in original condition any collateral materials they have received (t-shirts, training logs, etc.) and will be charged a $15 administration fee (HST included).

ViaSport Step3

Step 3 of B.C.’s Restart plan is currently in effect. Read Proof of Vaccination requirements regarding access to some events, services and businesses as of September 13, for the most current information.

Interior Health and Northern Health regions are subject to the additional measures detailed on the B.C. government's province-wide restrictions pageInterior Health's news page, and Northern Health news pageContinue to work with your Provincial Sport Organization for current and sport-specific information.